Inscrit le: 09 Mar 2018
|Posté le: 13/04/2018 09:58:00 Sujet du message: send fax problem
Product Name: HP Officejet 4632
Operating System: Microsoft Windows 7 (64-bit)
when sending a faxes, connection is made, receiving phone only rings once, (no answer or handshake from receiving phone), 4632 immediately displays "connecting", starts running documents from ADF, and after first page, error message appears "no answer". 4632 is set up to redial if busy, if receiving phone is busy, will only hear three busy tones, then 4632 says "connecting", starts ADF and then error message "no answer", then after aoout three minutes, will redial and get the same results. Using Magic Jack VOIP, also has voice phone and voicemail... they all work fine, and when making regular voice outgoing calls, phone number being called rings until answer or hangup, and if busy will be a busy tone until hangup. 4632 seems to be attempting to answer on just one ring, or three busy tones. Have checked and changed all settings numerous times with no difference in results... help... really need to get important fax out today before noon EST, if no solution will have to drive some distance to nearest fax machine.
I did not find the right solution from the internet.
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